Shepherd Insurance Group

Lisa Anthony

a month ago

I have used them for 6yrs, and they ALWAYS provide an amazing service. I've never had an insurance group look out for me, the way they do. I would highly recommend them!!

Tanner Hearson

7 months ago

Exceptional staff and seamless operations. Filing claims with Shepherd is effortless and truly hassle-free. As long-time customers, we’ve consistently experienced outstanding service. I highly recommend Shepherd for their reliable coverage and warm, family-like service.

Erica Glenn

2 months ago

Nichole is the best! She helped us save so much between home and auto insurance. Very patient and responsive to questions as well. I definitely recommend!

Marvin Robertson

5 months ago

I contacted Nicole to find less expensive auto insurance. She was very couteous. I provided the information she needed to search and called me next day with a new company that was much cheaper and better coverage than what I had. I authorized her to make the change and she took care of the entire change. Definitely worth the time to use this company.

Carole Conklin

4 months ago

My husband and I were very pleased with Shepherd Insurance Group, especially Kendra. She kept us informed and made sure we got the best deal possible. High praise!

Melody York

6 months ago

I had an amazing experience with Heidi & Melissa. Everytime I had a question, they responded quickly and provided detailed explanations that made everything easy to understand. The level of customer service truly stood out. After being with State Farm for over 20 years, I decided to make the switch—and I’m so glad I did! They saved my family hundreds of dollars without compromising on coverage. I highly recommend them to anyone looking for responsive, knowledgeable service and real savings!

John Parker

3 months ago

Nichole has been great to work with. She gave me fast answers and great options for our needs. She also took the time to explain different policies and was honest about the positives and negatives.

Cole Grieves

5 months ago

Working with Shepherd Insurance Group has been an outstanding. Bryan Kracht, in particular, goes above and beyond in every interaction. He’s knowledgeable, responsive, and genuinely committed to finding the best coverage options for his clients. Bryan takes the time to explain details clearly, making the entire process simple and stress-free. If you’re looking for personalized service, competitive rates, and someone who truly has your best interests in mind, Bryan and the team at Shepherd Insurance Group are the ones to trust. Highly recommended!

Jim Garrelts

4 months ago

We have worked with Suzann for several years now, and she has always been so pleasant and helpful, with wonderful customer service. She works tirelessly to provide insurance quotes to help us get a fair price with a good insurance company, and answers all of our questions. When we need assistance with an insurance change, she handles it quickly, accurately and efficiently. We are so grateful for Suzann and the Shepherd Insurance Group!

Jocelyn Simpson-Furr

2 months ago

Shepherd Insurance Group helped me find the best company for home and auto insurance. Nichole was very successful in finding that company and making sure that it met my needs. From the overall coverage, discounts and above all, the company's reputation. The best part about it was that the process was painless and the savings on both the home and auto policy is amazing. I would highly recommend the Shepherd Insurance Group to anyone who is looking for a change. I had a wonderful experience. Thank you Nichole for all of your help. Jocelyn